Frequently Asked Questions

FAQs

Click on the sign up button on the upper right hand corner
1. Credit Card – VISA, MASTER, AMEX, PAYPAL
2. Cash on Delivery (COD)
3. NETS
SuzyAmeer Online delivers to whole Singapore except for Tuas and Benoi. We are working on CBD area.
1. Go to www.suzyameeronline.com.sg
2. Click ‘Sign In’ on the upper right side of the website
3. Fill in your email address and password then click ‘Sign In’
4. Select the products that you want and click ‘Add to cart’. You may also adjust the quantity or remove items once they are in your cart
5. After selecting all the items that you want, go to the shopping basket icon at the upper right corner and click ‘Checkout Now’
6. Once you have checked that the items and amount are correct, click Checkout
7. Select your Delivery Address, Delivery Date & Time, and Mode of Payment
8. On the next page, click ‘Place Order’ and you are all finished!
9. You will receive an order confirmation shortly via your registered email.
10. You can also check your Order History to ensure that your order has been processed.
1. Product Search – Simply type the product you are looking for into the search bar at the top of the site and click on the magnifying glass icon or just press ENTER.
2. By Category – You can find all the main product categories in the Home Page and you can narrow your search further by selecting any of these categories to look for your desired product.
If your order is more than the max cap quantity in the website, please send an email to info@suzyameeronline.com of the products and quantities you would like to order. You can also call 67846004 to speak to our friendly Customer Service Representatives.
There are 3 delivery slots available daily. Each delivery slot has a maximum capacity, so place your order in advance to guarantee the slot you want.
We deliver to you seven days a week, including weekends.
Our delivery hours are 1000hr to 1300hr, 14oohr to 1700hr & 1800hr to 2100hr.
You can choose your preferred three delivery slot during the checkout process
If your order is above $150, delivery is free! If your order is below $150, nominal delivery charge is $7. Less than $75, per delivery is $10. Exceptional for Sentosa Island, SuzyAmeer Online will only deliver for minimum order of $150.
Orders will be processed on the day of the order and be delivered the next working day.
If you are not able to let us know ahead of time and miss your delivery, please contact us via email at info@suzyameeronline.com or call us at 67846004. We will do our best to reschedule your delivery as soon as possible.
Please note that if orders are cancelled or if no one is at the delivery location to receive the order during the chosen delivery slots, SuzyAmeer Online reserves the right to charge the Customer a cancellation or re-delivery fee of S$12.00
First step is, please check if it only happens when you are trying to load Suzyameeronline.com. Check and see if loading another website works. If you still get the same error message, you’ll need to contact your internet service provider.
If you need further assistance, please email us at info@suzyameeronline.com or call us at 67846004